FAQ

Q. It’s been some days since I made the payment but I still have not received the products. What do I do?
Your money is perfectly safe with us. Sometimes the shipping of the product might take longer than expected due to issues with one of products while doing a Quality Check prior to packaging. If after 15 days you still have not received your product then please contact our Customer Care team at support@birmanparis.com with the issue in detail and attach the relevant screenshots.

Q. What is your refund/exchange policy?
We have a NO QUESTION asked refund policy, provided you haven't used the product. Please make sure that you have the tags and packing intact when you request the refund. Please send a mail to support@birmanparis.com